Respond to any challenges found for accommodating rooming requests. Input and access data in reservation system. Follow sales techniques to maximize revenue. Answer questions about property facilities/services and room accommodations. Accommodate and document special requests. Explain guarantee, special rate, and cancellation policies to callers.
Verify availability of room type and rate. Identify guest reservation needs and determine appropriate room type. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Review and implement new Reservations procedures. Communicate company values and/or culture to new employees. Oversee accuracy of room blocks, reservations, and group market codes. Location Le Meridien Bangkok, 40/5 Surawong Road, Bangrak, Bangkok, Bangkok, Thailand VIEW ON MAP
Job Description For Reservation Shift Leader
